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Update: Zimbra Web Client Doesn't Download Compressed Javascript

This issue has an updated article.

Well, not to speak too soon, but I may have finally worked out the issue with Zimbra and my client trying to use the advanced client. As outlined before, we've had some ongoing problems with the javascript failing to load and the advanced interface being useless.


Does the Cloud Matter?

I was asked the question,

What do think about "Cloud Computing"? Do you think it is the future for computing?

The answer is "yes". But, it will take a while before it gets really pervasive, and it won't ever be 100% of computing...

Zimbra Web Client Doesn't Download Compressed Javascript

This issue has an updated article.

I have a client using Zimbra that was having problems with the web client failing to start. It would get the the Zimbra logo screen, but not finish downloading everything.

The problem didn't occur everywhere. For instance, on the systems on the same LAN as the server, it worked fine. On some remote systems it worked fine. On the computers at his house, however, it wouldn't load. Only the "lite" HTML client would work.

We flushed the cache on the clients, but it didn't help. We checked for viruses and that didn't help. We called the cable company (ISP) and that helped a little, but still no joy.

We changed the MTU on the router: no help.

We upgraded to the latest 5.x version and still no joy.

The strange thing was, if we brought the system into the office, it worked.

I know Zimbra does some pretty elaborate caching and uses compressed javascript files, so I was pretty sure it had something to do with that...

Zimbra Failing to Re-index a Mailbox

I was getting a fatal error affecting a Zimbra server running 5.0.2. A user with a large mailbox (10gb, 38000 messages) was having problems, so the first thing I wanted to do was re-index their mailbox. This can fix a multitude of sins, but it can also take awhile and it is a very bad thing to cancel.

Anyway, I tried to re-index the mailbox and it would process for awhile and get to about message 2724, then all of a sudden it would start failing to index certain messages, then really crap out. Then it would actually take the Zimbra server down and I would have to restart it each time!

It seemed to be message specific in that mailbox (failed at the same point each time), so I rooted around in the /opt/zimbra/log folder and checked out the logs. I found the message number that it was stopping on, then found it in the message store for the user and renamed it. (The message number in the log is the prefix for the msg file that is stored in the user's store in /opt/zimbra/store/0/##/
where ## is the user's internal number.)

That allowed the reindexing to get past that message, but then it died just a little later.

After a lot of research and turning the problem upside down, I finally figured some things out...

Zimbra Upgrade Saga--Going from 4.0 to 6.0!

I needed to upgrade a client that had been lagging behind on Zimbra release upgrades. In fact, as of November 2009, they were still running 4.0!

Following advice from Zimbra, I decided to do the upgrade in jumps:
4.0.5 > 4.5.0
4.5.0 > 4.5.11
4.5.11 > 5.0.20
5.0.20 > 6.0.2

The problems started with the first upgrade...

Getting Your Android GPRS Data Connection Working with Airtel

You'll need your SIM card setup and the data capability enabled on the account. You also need to know your phone number.

You'll probably get an SMS message telling you that your phone the HTC DREA100 could not be configured automatically. That's OK.

Got to settings/wireless controls/mobile networks/access points. Click menu/add an access point.

Set the following:
Name: airtel mobile office
Proxy: <not set>
Port: <not set>
User Name: Your mobile number preceded by 91
Password: <not set>
Leave everything else as is.

That should do it. Save your settings and try to open the web browser and it should open right up. Once you have that, your email and calendar should also work.

UPDATE 11/2010:
I replaced my G1 with a Nexus One and was having trouble connecting. The rules above didn't apply. It turns out to be even simpler.

Internet Explorer Links & Shortcuts Hang or Display a White Window

I had a user that had problems with IE7 such that it wouldn't open when he tried to open a link saved to his desktop or the one on the "Quick Launch" shortcut.

The window would open, the "I'm doing something" indicator would spin, but only a white page would be displayed.

What I did was...

Strange Windows Backup Agent Error Message

I'm using's Windows Backup Agent at a client's to sync between a Windows Server and a Linux Server. It is being used as an intermediate backup solution while I work out some other issues.

Anyway, I initially configured the backup agent to run a one-time job to backup everything (per the instructions for setting it up) and it ran correctly.

However, when I went to change the profile to a scheduled job, or go to change ANYTHING on the profile as it turns out, I get an error that says, "NOTE The server you are trying to access is not covered by this software license" and it won't let me save any changes...

Installing Windows XP on a Inspiron 15 (1545) Preloaded with Vista

I picked up an Inspiron 15 to use as a general purpose internet accessing laptop and the only option for a pre-installed O/S was Vista--yuck. I have 7 of my 10 licenses of XP Pro I can still use from my MS Access Pack subscription, so I started down the road to repair... and ran into the BSOD wall (blue screen of death).

Not to worry, a little fiddling and...

Tech: SugarCRM importing dates problem

I was writing an module for SugarCRM so that users could regularly import data from another system. I kept getting dates that would only import as 2000-01-01 (01/01/2000).

The data was being read in correctly according to the logs and seemed to be processed as UTF-8 just fine, but the dates kept coming in defaulting to the standard "I don't know what this date is" SugarCRM result of 01-01-2000...

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