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Why Do I Keep Getting Asked for My Password by Outlook (or Outlook Express)?


By steve - Posted on 14 June 2005

If Outlook keeps asking you for your user/password, there are 7 common reason why:

  • Invalid account id (make sure it is correct)
  • Invalid password (try the right one, check capslock)
  • Your account settings are not pointing to the server where your account is (check tools/accounts and each of your email accounts
  • To many invalid attempts (wait 30 minutes for server to stop blocking it)
  • Another (perhaps hidden) copy of Outlook is already running, but doesn't show up on the screen (check task manager or try a reboot)
  • The previous pop3 (get mail) session is still active because it was terminated on the remote end but not the server end and the session is still open (wait 30 minutes for session timeout and try again)
  • Account was deleted on the server (add it back)
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