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Terminal Services Disconnects

By steve - Posted on 06 April 2005

There are a couple of things that can affect Windows 2000+ Terminal Server disconnects.

  • Make sure you have all of the disconnect settings set to "Never".
  • Make sure you have a quality connection between the client and the server. Flaky connection=frequent disconnects.
  • You probably want to enable the Keep Alive mechanism. See the Microsoft KB article 216783 for details.
    Use Registry Editor to add a DWORD value, KeepAliveEnable, with a positive numeric value of 1 (which represents Enable) to the following registry key:
    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Terminal Server

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